Disabling Spam Filters Print

Disabling Spam Filters

You can disable Spam Filters whenever you want. For example, if you cannot receive a non-spam e-mail message, you can disable Spam Filters and ask the sender to resend the message so it reaches your account.

To disable Spam Filters in cPanel, follow these steps:

1. Log in to cPanel.
2. Open the Spam Filters tool:
   • If you are using the Jupiter theme, on the Tools page, in the Email section, click Spam Filters:

     

   • If you are using the Paper Lantern theme, in the EMAIL section of the cPanel home page, click Spam Filters:

     

3. On the Spam Filters page, click Process New Emails and Mark them as Spam. cPanel disables Spam Filters.