"That username is taken” error when creating an account Sometimes, Cpanel doesn’t fully delete usernames when you terminate an account. The easiest way... Can I personalize cPanel for my own company name? Yes, you can. To accomplish this, you can use the Cpanel branding feature, as explained below:... Create my own packages/plan sizes and pricing on my reseller account? Yes, you can! A reseller account can be set up in a number of different ways. However, we do... How do my clients access cpanel? Your clients can access cpanel any number of ways: Through YOUR domain.... How do my clients reach their accounts? Your clients can access cpanel any number of ways: Through YOUR domain.... How does the Cpanel Branding feature works in WHM? The Cpanel branding feature is very simple to use. Simply place an image called cp.gif, cp.jpg,... I just hosted a domain and it doesn’t work. Why? The domains that you add in WHM are still subject to at least 48 hours propagation time. That... Is there a master login that I can use for all of my resold accounts? Yes, you can log in to any of your accounts with the password to your reseller account. Master Reseller Account You can have a Master Reseller (reselling reseller accounts) account with any of our Linux... Plesk branding (reseller accounts) If you have a reseller Windows account (Plesk control panel) you can brand the login link for... Reseller Account Basics Our reseller accounts allow you to create and manage your own hosting customers via the Web... Should I put a www when creating an account? No, you should never do this. Where it says ‘domain’, please enter just with no www.... What cPanel skin is recommended for clients? We recommend the BlueLagoon theme. Yes, the X skin is a bit snazzier looking, but BlueLagoon is... What is WHM – WebHostManager? WebHost Manager is your reseller control center. WHM is used to set up and manage accounts,... What is the skeleton directory in WHM? The skeleton directory is a basic layout that WHM uses for all accounts that you create under... Who supports my hosting clients? While we do offer any support that you might need with your reseller account, we don’t get... Will you handle billing for my customers? We don’t get involved in billing for your customers. This way, you are free to charge whatever...
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